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Privacy Policy

Privacy Policy

Effective Date: 01/06/2023

FUTURE VISION FOR COMPUTER SYSTEMS &NETWORKS L.L.C is committed to protecting the privacy and security of users you of our application that utilizes the WhatsApp Cloud API. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our App.

Information We Collect

  • 1.1 Personal Information: We may collect certain personal information from you, such as your name, phone number, and profile picture, when you use our App.
  • 1.2 Message Content: Our App may have access to the content of your messages sent or received through the WhatsApp Cloud API, including text, images, videos, and other media. We will only process and store this information for the purpose of providing the functionality of our App and will not use it for any other purposes.
  • 1.3 Usage Data: We may collect usage data such as your interactions with the App, timestamps, and preferences, which help us improve our services and provide a better user experience. This data is collected in an anonymized and aggregated form.

Use of Information

  • 2.1 Provision of Services: We use the information we collect to provide, maintain, and improve the functionality of our App, including delivering messages, managing contacts, and facilitating communication between users.
  • 2.2 Personalization: We may use your information to personalize your experience, such as suggesting contacts or providing targeted content based on your preferences and usage patterns.
  • 2.3 Analytics and Research: We may analyse the usage data to understand how our App is used, diagnose technical issues, and conduct research to improve our services.
  • 2.4 Communication: We may use your personal information to communicate with you about updates, changes to our services, and promotional offers. You have the option to opt out of receiving promotional communications.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Sharing and Disclosure

  • 4.1 Third-Party Service Providers: We may engage third-party service providers who assist us in delivering and improving our services. These providers may have access to your personal information but are bound by confidentiality obligations and can only use it for the purposes specified by us.
  • 4.2 Legal Requirements: We may disclose your personal information if required by law, court order, or government regulation, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children’s Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected personal information from a child under 13, please contact us, and we will promptly delete the information.

Your Rights

You have the right to access, rectify, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities. Please contact us using the information provided below to exercise these rights.

Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes through the App or other means. By continuing to use the App after such changes, you acknowledge and accept the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [provide contact information].

By using our App, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Policy, please do not use our App.